Privacy Policy

Life is High respects your privacy like we respect a good chill session. Learn how we collect, use, and protect your info, with no shady fine print.

🌱 Our Promise in Plain English

We collect only what we need to run the store and improve your experience. We share it only with partners who help us deliver on that. You can ask to see, change, or delete your info anytime, and you can opt out of targeted ads.

We respect your privacy as much as we respect a good chill session. This policy explains what we collect, why we collect it, and how we protect it. No shady stuff, no surprise sales of your personal details, and no overcomplicated legal talk (unless the law makes us).

By using our site or services, you’re saying “yes” to this Privacy Policy. If that’s not your jam, you can opt out of certain data uses or skip using the site altogether.

🌱 Legally Speaking

1. What We Collect

The info we collect depends on how you interact with us. Here’s the breakdown:

You give it to us:
- Name, shipping/billing address, email, phone number
- Account info (username, password, security Q’s)
- Order details and payment confirmation (processed securely)
- Messages you send to our Customer Care team
We collect it automatically:
- Device type, browser type, IP address
- What pages/products you view
- Cookies & pixels to remember your preferences and improve our site
We may get it from trusted partners:
- Shopify (our store platform)
- Payment processors
- Marketing or analytics tools

2. How We Use Your Info

To process orders: payments, shipping, and order updates
To improve your experience: personalized content and recommendations
For marketing (with your consent): newsletters, offers, and promotions
For security: fraud prevention, account protection
To follow the law: legal compliance, dispute resolution

3. Sharing Your Info

We share your data only with:

Vendors & service providers (shipping, payment processing, IT support)
Marketing partners (for relevant ads, if you opt in)
Legal authorities (if required by law)

We do not sell your personal information. If your region considers some targeted ads as “selling” or “sharing” data, you can opt out (see Section 6).

4. Cookies & Tracking

We use cookies to:

Keep your cart full until checkout
Remember your preferences
See how our site is performing
You can block cookies in your browser settings, but the site may not work as smoothly.

We recognize Global Privacy Control (GPC) signals for opt-outs where required by law.

5. Your Rights

Depending on where you live (California, certain U.S. states, Canada), you may:

Request access to your data
Ask us to correct or delete it
Request a copy of it
Opt out of targeted advertising, data “sale,” or “sharing”

We’ll never discriminate against you for using these rights. To make a request, email [your contact email].

6. Data Security & Retention

We take security seriously — encryption, secure storage, and strict access control are standard. No system is 100% unbreakable, but we take every reasonable step to protect your info.

We keep your data only as long as necessary for orders, compliance, or legitimate business needs.